At Daniel Jewellers, we are dedicated to ensuring your purchases are delivered with the utmost care and efficiency.

After placing your order, our team will process it within 7-10 business days. For customized pieces or repairs, processing times may vary; we’ll keep you informed throughout the process.

• Once your order ships, you’ll receive an email with tracking information, so you can monitor your delivery status.
• We offer various shipping options, including standard and express services, with shipping costs calculated at checkout based on your preferred method and destination.
• All orders are fully insured during transit, providing you with peace of mind.

# For international orders, be aware that customs duties and taxes may apply, which will be the responsibility of the recipient.

Your satisfaction is our priority!

Have more questions or require assistance regarding your order? Chat with us or contact us on email the team at Daniel Jewellers is always available to help.

Please send us a message below, or call us at (416)469-4462 if you have any questions or inquiries. 

At Daniel Jewellers, we strive to ensure your satisfaction with every purchase.

However, please note that once an item is bought, we do not offer cash refunds. Instead, we provide an exchange policy that allows you to select another item from our collection.

If you wish to exchange a purchase, please return the item in its original condition within 15days of the purchase date. All exchanges must include the original packaging and any accompanying documentation. Our team will assist you in finding the perfect alternative, ensuring that you leave with something you’ll love.

Your satisfaction is important to us!

If you have any questions about our return and exchange process, feel free to contact our customer service team for assistance.

Please send us a message below, or call us at (416)469-4462 if you have any questions or inquiries. 

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Please send us a message below, or call us at (416)469-4462 if you have any questions or inquiries.